PRIVACY POLICY for Pirate Management Ltd (t/a In Tune Theatre)

Pirate Management Ltd (t/a InTune Theatre)
PRIVACY NOTICE
Last updated: May 2025

Pirate Management Ltd t/a Tune Theatre (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal information in accordance with UK data protection laws, including the UK GDPR and the Data Protection Act 2018.
If you have any questions about this policy or how we handle your data, please contact us at info@intunetheatre.com.
This policy explains:
• What information we collect
• How we use your information
• Who we share your information with
• How we keep your information safe
• Your rights regarding your personal data
• How we use cookies and tracking technologies

1. Information We Collect
Personal Information You Provide
We collect personal information you provide directly to us when you:
• Enroll in courses
• Request information or services
• Use our website or other services
This may include:
• Name, address, contact details
• Date of birth (including for children under 18, where necessary)
• Medical information (when relevant to treatment or courses)
• Payment information (processed securely by third-party providers)
Information Collected Automatically
When you use our website, we may automatically collect:
• IP address
• Browser type and device details
• Usage information such as pages visited and time spent
Information from Third Parties
Sometimes we receive information from third parties such as:
• Our clients (e.g., schools or organisations arranging courses)
• Public databases
• Marketing partners

2. How We Use Your Information
We process your information to:
• Provide our services, including courses and medical treatment
• Manage bookings and payments
• Communicate with you about your account and our services
• Comply with legal and regulatory obligations
• Improve our services and website
• Send marketing communications if you have consented (you can opt out anytime)

3. Children’s Data
We may collect and process data from children under 18 only when necessary to provide our services (such as courses or medical treatment), and:
• With appropriate consent from parents or guardians where possible
• In some cases, where consent is not possible (e.g., emergency medical treatment), we process data to protect vital interests
• We also work on behalf of our clients who act in loco parentis (e.g., schools) and may share relevant data with them as required.

4. Data Sharing
We may share your information with:
• Our clients when they have responsibility for the data subjects (e.g., schools for children)
• Trusted third-party service providers (e.g., payment processors, IT services)
• Legal authorities when required by law or to protect rights and safety
We do not sell your personal data to third parties for marketing purposes.

5. Data Retention
We keep your personal data only as long as necessary to:
• Fulfil the purposes for which it was collected
• Comply with legal obligations
Generally, we retain data for up to 2 years after our last interaction with you. However, for medical or safeguarding reasons, or where required by law, we may keep data longer.
If we pass data back to our clients (especially concerning children), we may delete our copies earlier where appropriate.

6. How We Protect Your Data
We use appropriate technical and organisational measures to safeguard your information, including:
• Secure storage systems
• Access controls
• Staff training on data protection
Please note that no internet transmission is completely secure. You use our services at your own risk.

7. Your Data Protection Rights
Under UK data protection law, you have rights including to:
• Access your personal data
• Correct inaccurate information
• Request deletion in certain circumstances
• Object to processing or withdraw consent
• Request data portability
To exercise your rights, contact us at info@intunetheatre.com. We aim to respond within 30 days.

8. Cookies and Tracking Technologies
What Are Cookies?
Cookies are small text files placed on your device to improve your experience on our website.
How We Use Cookies
We use cookies for:
• Essential website functions
• Analysing site usage to improve performance
• Delivering personalised content and advertising (with your consent)
Your Cookie Choices
You can manage or disable cookies via your browser settings. Please note that disabling some cookies may affect your experience on our site.
For non-essential cookies, we display a cookie banner when you first visit, allowing you to give or refuse consent.

9. Updates to This Policy
We may update this Privacy Policy occasionally to stay compliant with legal requirements or improve clarity. Changes will be posted on our website with an updated date.

10. Contact Us
For any questions or concerns about this policy or your data, please contact:
Data Protection Officer: Danny Davies
Email: info@intunetheatre.com
Address: 100 Mayfield Avenue, London N12 9JE, United Kingdom
V2.0 2025